ROYAL DIAM is Diamond Manufacturing Company. This website/mobile application is owned and run by ROYAL DIAM. For more information please visit www.royaldiam.co.in
We take care and respect privacy of an individual seriously. The Statement explains our policies and practices, we hereby promise:
• To implement technical, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect;
• To limit the personal data collected to the minimum required to provide the services as requested by you;
• To permit only our properly trained and authorized employees to access personal data; and not to disclose your personal data to external parties unless you have given us your consent, we are required by law or we have previously informed you
By accessing or browsing our website(s) or mobile application(s), you confirm that you have read, understood and agree to the Statement in its entirety. If you do not agree with the practices described in the Statement, you should not use our website(s) or mobile application(s)
In the course of communicating with ROYAL DIAM, any information that you submit online or conveyed orally and/or by writing, including but not limited to your company’s name, identity of contact person(s), title(s) of contact person(s), address(es), telephone number(s), mobile phone(s), fax number(s), email address(es), website(s), nature of business and product/service details etc. of your company, personal identification data of the contact person(s) and/or the company’s representatives, employees, agents, etc. (e.g. passport or identity card number, date of birth or nationality) (collectively referred to as the “Information” in the context below) may be collected, held and stored at the server.
With regard to each of your visit to our website(s) or mobile application(s), ROYAL DIAM may also use cookies and other technology to automatically collect the following information which includes but are not limited to:
Technical information, including the Internet Protocol (IP) address(es) used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating systems and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstreams to, on and from our website(s) or mobile application(s), browse, download and install rate of our mobile application(s), products you viewed or searched for, page response time, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page and any phone number used to call us;
Information about you and your representing company from other website(s), mobile application(s) operated by ROYAL DIAM or from the other services that ROYAL DIAM contracts such as third parties payment processors and application providers; and ROYAL DIAM may collect any data and store and hold them at the trusted third party server.
We only retain Information and Data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the Information and Data is or is to be used. The transaction data for an order will be retained for a period of 18 months after the completion of the corresponding event. Please note that the normal Information will be retained for longer time as necessary.
The purposes for which we may use the Information and Data, Including but not limited to:
• Processing applications;
• Providing services to facilitate trade (or otherwise), and providing enquirers with contact and business information;
• Facilitating our operations, e.g., by incorporating the Information and Data into our database, conducting analysis, research and audit;
• Complying with laws;
• Commencing legal proceedings, including collecting overdue amounts;
• Preventing or detecting crime, and protecting the security and safety of our events and trade fairs;
• Verifying your identity in events organized by ROYAL DIAM (where it is necessary); and
• Other purposes directly relating to the activities identified above.
Your personal identification data such as date of birth and nationality (if collected by us) will be used solely for the purpose. Your passport or identity card number will be used solely for the purposes. We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply notifying us (see below for contact details), and we will cease to do so.
We will keep the Information and Data confidential but may provide them to:
• Personnel, agents, advisers, auditors, contractors, financial institutions, I.T. support / computer consulting company, telecommunication, internet, mobile services providers, direct marketing agencies and public relation agencies and other service providers in connection with our operations or services;
• Our Worldwide offices, promotional event / trade fair co-organizers, affiliates, business partners and counterparts (e.g. other trade promotion bodies, etc.);
• Persons who owe us a duty of confidentiality;
• Persons to whom we are required to make disclosure under the applicable laws; and
• Actual or proposed transferees or participants of our services.
We may provide the Information and Data to law enforcement government authorities such as the Police Force, Immigration Department, Customs and Excise Department, and other relevant authorities upon their lawful request in order to prevent and detect crimes as well as protect the security and safety of our events and trade fairs (but not to any other third party save as expressly specified above). We may also provide the Information and Data to personnel, agents, auditors, contractors, and service providers in connection with the organization of our events, as well as to persons who owe us a duty of confidentiality and/or to whom we are required to disclose under applicable laws. We do not have any control over how third parties use the Information and Data.
There are generally four categories of cookies: “Essential,” “Performance,” “Functionality,” and “Targeting.” ROYAL DIAM routinely uses all four categories of cookies on the service. You can find out more about each type of cookie below.
Essential Cookies: We may use a limited number of cookies essential to particular services you have requested or for security purposes. In particular, if you have registered for a site or use a customer portal we may use a cookie to authenticate the personal computer or mobile device that you are using.
Performance Cookies: Third parties are allowed to set analytics, or performance for cookies to collect and report aggregate information. These cookies provide reports to us on an aggregate basis and as such you will not be identified. We use the aggregate reports to understand how our website(s) or mobile application(s) are used such that they can be improved to improve user’s experience.
Functionality Cookies: We make use of these cookies in order to enhance certain functions, for example, to remember choices you make (such as your username, language or the region you are in), to recognize the platform which you access the site, and to provide enhanced and more personal features. These cookies are not used for tracking your browsing activities on other sites.
Targeting Cookies: ROYAL DIAM, our advertising partners or other third party partners may use these types of cookies to deliver advertisements that are relevant to your interests. These cookies can remember whether your device has visited a site, and may also be able to track your device’s browsing activity on other sites or services other than ROYAL DIAM’S. This information may be shared with organizations outside ROYAL DIAM, such as advertisers and/or networks to deliver the advertisements, which helps to measure the effectiveness of an advertising campaign. It may also be shared with other business partners for the purpose of providing aggregate service usage statistics and aggregate service testing.
It depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your personal computer or mobile device until they expire or are deleted.
The cookies that we use or allow are important to your use of our website(s) or mobile application(s), especially performance cookies which allow us to understand our users such that we can improve our sites to meet your needs and expectations. Many of the functional cookies are essential to the proper functioning of our sites and services. Our sites and services, or at least parts of them, may not work properly without these cookies.
Browser controls: Most modern browsers offer you ways to control or block cookies. These browser controls will usually be found in the “options” or “preferences” menu. For more information, you may refer third party information sites such as: http://www.allaboutcookies.org
Targeting cookies: more information on turning off such cookies can be found at www.youronlinechoices.com/uk
The Information and Data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access the Information and Data. These employees are trained on our privacy policies.
Hyperlinks to other websites are provided for your convenience. You will leave our website for another location that is not controlled by us. Our privacy policies do not apply to other websites. Please refer to the privacy policies of the other websites.
We may update the Statement from time to time. The updated Statement will reflect in this page.
We will generally hold your data on trusted third party servers. However, we may transfer it to any of the party listed in paragraph 3 above, which may be located elsewhere in the world.
• General rights:
You have the right to access the Information and Data that we hold about you, as to how we use it and with whom we share it. You also have the right to amend the Information and Data. We may charge a reasonable fee for the processing of any data access request in accordance with data protection legislation in your country.
• Right to opt out of direct marketing:
You can opt out of direct marketing by indicating that you do not consent to direct marketing when we collect the Information and Data. You can also exercise the right at any time after we have collected and used the Information and Data for direct marketing purposes by following the opt-out instructions contained in the relevant communications.
• Updating information:
We will take reasonable steps to ensure that the Information and Data is accurate and up to date. However, please notify us if there is any change to the Information and Data.
This section applies to you if you are located in the European Union only. You may be granted the following enhanced rights under the General Data Protection regulation (the “GDPR”), which came into force on 25 May 2018. Detailed information on your rights under the GDPR can be found in:
https://commission.europa.eu/strategy/justice-and-fundamental-rights/dataprotection_en?wt-search=ye
You can request to have your account deleted or certain part of the Information and Data removed by sending your request to the email or address as specified in section below.
Under the following circumstances, you may also request to have the Information and Data erased:
• Under the following circumstances, you may also request to have the Information and Data erased:
• You withdraw your consent for us to hold or process the Information and Data;
• You believe that we unlawfully process the Information and Data; or
• You are or were under 13 when we obtained your consent and your consent was not given or authorized by a person with parental responsibility.
However, under certain circumstances, we may retain the Information and Data (such as when we are legally obligated to do so). We will inform you when such circumstance arises.
Before processing the Information and Data in order to provide the requested service to you, you must first give us your express consent. For the purpose of this section, “process” includes collection, recording, storage, adaptation, disclosure and erasure and “processing” shall be construed accordingly.
Before processing the Information and Data in order to provide the requested service to you, you must first give us your express consent. For the purpose of this section, “process” includes collection, recording, storage, adaptation, disclosure and erasure and “processing” shall be construed accordingly.
Upon receipt of your objection to our processing activities, we will cease the processing of the Information and Data unless we have valid and legitimate grounds or when it is for the establishment, exercise or defense of legal claims.
You have the right to obtain from us a copy of the Information and Data that we have collected from you, where the legal basis of processing is based on
• The individual’s consent or
You may also request us to move copy or transmit the Information and Data to a third party. However, we are not obliged to ensure that our system is technically compatible to the system of the third party.
We will comply with your request unless our provision of the Information and Data to you would interfere with the rights of another party, such as when the Information and Data we hold about you would disclose information of another party.
Lastly, if you wish to make any complaints regarding the Statement, you may also contact us via the contact details stated below. If you are a resident in the European Union, you have the right to lodge a complaint with your country’s data protection authority under the GDPR.
Any request or enquiry in relation to the Statement should be submitted by email or by post to:
ROYAL DIAM
DC 4220, Bharat Diamond Bourse, BKC, Bandra (E)
Mumbai -400051, India.
Tel: +91 22 2361 1056/57
Fax: +91 22 2361 1055
E-mail: sales@royaldiam.com